Frequently Asked Questions

SpaceMedia distributes music to a changing network of major streaming, download, identification, and social music platforms. Active channels can include services such as Spotify, Apple Music, iTunes, YouTube Music, Amazon Music, Deezer, TikTok, Facebook and Instagram, SoundCloud, Tidal, Pandora, Boomplay, Anghami, iHeart, JioSaavn, KKBOX, NetEase Cloud Music, Tencent, Qobuz, and other supported partners.

The exact store network can change because platforms update their requirements, territories, content rules, and delivery availability. For that reason, SpaceMedia should be understood as access to a broad distribution network, not a permanent guarantee that every listed service will accept every release in every country.

Some platforms may also review releases differently or reject content that does not meet their standards. Accurate metadata, clean artwork, proper rights, and high-quality audio help reduce avoidable delivery problems.

To upload music, create an account or log in, add your artist profile, and start a new release from your dashboard. You will add the release title, artist names, track titles, audio files, cover artwork, genre, language, copyright details, and preferred release date.

1. Prepare your final mastered audio files and cover artwork.
2. Enter your release information exactly as you want it to appear in stores.
3. Add credits, featured artists, version names, and rights information where needed.
4. Choose your release date and review the release before submitting.

Check everything carefully before submission. Store corrections can take time after delivery, and some changes may not be accepted once a release is live.

Before submitting a release, make sure your audio plays correctly from start to finish, the final version is uploaded, and the volume, silence, and track order are intentional. Your cover artwork should be clear, square, and free from misleading text, store logos, pricing, URLs, or low-quality edits.

Review every detail that fans and stores will see: artist names, featured artists, song titles, version names, genre, language, release date, copyright lines, label name, and explicit-content settings. Small spelling differences can create duplicate artist pages or delay approval.

Also confirm that you have permission for everything included in the release, including beats, samples, cover songs, collaborations, artwork, fonts, and logos. A careful check before submission is much easier than fixing a release after it has been delivered.

For best results, upload a high-quality final master. WAV is usually the safest choice because it is lossless and widely accepted for music delivery. Lossless formats such as FLAC or AIFF may also be suitable where accepted.

Some compressed formats such as MP3, AAC, or ALAC may be accepted in certain situations, but they should not be low-quality previews, demos, or unfinished exports. If you have a lossless master, use that instead.

Make sure the file is the correct final version before uploading. Avoid accidental silence, clipping, unfinished mix notes, wrong masters, or test exports, because replacing audio after release can be more complicated than correcting text metadata.

Distribution speed depends on your plan and on each platform's own processing time. SpaceMedia currently shows distribution within 5 days for the Free plan and within 2 days for Premium and Unlimited plans.

After SpaceMedia delivers a release, each store still has its own review and publishing timeline. Some releases appear quickly, while others need more time because of store checks, territory rules, metadata corrections, release-date settings, or rights questions.

For an important release, submit early. Planning ahead gives you more time to fix mistakes, set a future release date, prepare promotion, and use official artist tools where platforms make them available.

Yes. You can choose a preferred release date when creating your release. A future release date is useful when you want time for artwork, social posts, video content, pre-release promotion, or platform tools that require advance delivery.

Choose a date that gives enough time for your plan's distribution window and for each store's own review process. If you submit too close to the release date, some platforms may publish later than planned.

Once a release has been delivered, date changes may take time and may not update everywhere instantly. Finalize your date before submission whenever possible.

Your SpaceMedia dashboard lets you manage each release separately, whether it is a single, EP, album, or larger catalog item. Each release has its own metadata, artwork, tracks, status, and reporting where store data is available.

If you work with more than one artist name, choose a plan that fits the number of primary artists you need. The Free and Unlimited plans currently support unlimited artists, while Premium currently supports 5 artists. You can compare plans on the pricing page.

Keep artist names, credits, and release details consistent across releases. Consistency helps stores connect your catalog correctly and reduces the chance of music appearing on the wrong artist profile.

Some release details can usually be corrected after publication, such as spelling, genre, artwork, credits, or small metadata issues. Store updates are not instant, and each platform decides when and how changes appear.

Changing the audio after a release is live is more sensitive. In many cases, a different master, different recording, wrong ISRC, or major track change may require a replacement delivery or a new release instead of a simple edit.

Before requesting changes, gather the release title, artist name, UPC, ISRC, and a clear explanation of what needs to be corrected. This helps support review the request and avoid changing the wrong release.

Yes, in many cases you can transfer releases from another distributor to SpaceMedia without intentionally taking the music offline. To protect your stream history and store matching, submit the same artist name, release title, track titles, audio, artwork, UPC, and ISRCs wherever available.

Do not remove the release from your old distributor until the SpaceMedia delivery is live and matched correctly in stores. Removing too early can break links, interrupt availability, or make it harder for platforms to connect the new delivery to the existing release.

If a store cannot match the transfer automatically, it may create a duplicate listing or require more time. Careful metadata matching is the most important part of a smooth transfer.

Your music can stay online as long as your account remains in good standing and the release continues to meet SpaceMedia and store requirements. Music is not removed just because time has passed after the upload.

If you move from a paid plan back to the Free plan, existing live releases can remain available, but future uploads and features follow the limits of your current plan. Content ID and other paid-plan features may no longer be available if your plan no longer includes them.

Stores may remove or hide releases if there are rights issues, policy violations, misleading metadata, fraud concerns, or other problems. Keeping your account information and release rights accurate helps keep your catalog available.

You can request a takedown when you want a release removed from stores. After the request is submitted, SpaceMedia sends the removal request to the relevant platforms, and each platform removes the music according to its own timeline.

A takedown does not always remove every link, preview, repost, cache, playlist entry, or third-party mention immediately. Some stores may take longer than others, and search engines or social posts can update separately from the music platforms themselves.

Royalties earned before the takedown may still appear later because stores report earnings with a delay. If you plan to re-release the same music later, keep your UPC, ISRCs, audio, and artwork organized before removing the old version.

Yes. You keep ownership of your music when you distribute through SpaceMedia. SpaceMedia only needs the rights required to deliver, manage, monetize, and maintain the release on your behalf through supported platforms.

Your royalty share depends on your plan: Free users currently keep 90% of reported earnings, while Premium and Unlimited users currently keep 100% of reported earnings. This royalty share does not mean SpaceMedia owns your songs or recordings.

You are responsible for making sure you have the rights needed for every part of your release. For more details about your responsibilities and SpaceMedia's terms, read the Terms of Service.

SpaceMedia currently offers three public plans. The Free plan costs 0 EUR, includes unlimited artists, releases, and tracks, distributes within 5 days, lets you keep 90% of reported earnings, includes email support, and does not include Content ID.

Premium is shown as 17.99 EUR/year when billed as the displayed recurring yearly price. It includes 5 artists, unlimited releases and tracks, distribution within 2 days, 100% royalty share, live support, and Content ID. Unlimited is shown as 44.99 EUR/year when billed as the displayed recurring yearly price, with unlimited artists, releases, and tracks, distribution within 2 days, 100% royalty share, live support, and Content ID.

Plan details, billing options, and displayed prices can change, so always review the current pricing page before choosing or upgrading a plan.

Your earnings appear in your SpaceMedia account after stores and platforms report and pay royalties. Reports are not instant. Streaming, download, and social platform earnings often arrive weeks or months after the activity happens.

You can request a payout once your available balance reaches 25 EUR and your payout details are saved in your account. Payouts are handled through the payout or bank details you provide, not through the same checkout method used to buy a plan.

Before requesting a payout, make sure your account details are accurate and that the earnings are available for withdrawal. Payout timing may vary based on reporting schedules, review, banking information, and the payout options available for your country.

SpaceMedia shows public plan pricing on the pricing page. The Free plan has no upfront distribution cost. Paid plans are charged according to the billing option shown at checkout.

SpaceMedia does not add hidden distribution charges to the public plan features listed on the pricing page. However, outside providers such as banks, card issuers, PayPal, or currency-conversion services may apply their own payment, receiving, or exchange fees.

Some special services, custom requests, or future add-ons may have separate pricing if offered. When something has a separate cost, it should be shown before you choose to pay for it.

Your royalty share depends on your current plan. Free users currently keep 90% of reported earnings, while SpaceMedia keeps 10%. Premium and Unlimited users currently keep 100% of reported earnings.

This applies to royalties reported and paid by stores to SpaceMedia for eligible uses of your music. It does not remove taxes, payment provider fees, bank fees, currency conversion charges, or deductions made by platforms before they report royalties.

If your account has a custom agreement, your account terms may differ from the standard public plans. For standard users, the current public plan details are listed on the pricing page.

Log in to your SpaceMedia account to view available earnings, revenue history, and performance information where platform data has been received. The reports are based on what stores and platforms send to SpaceMedia.

Sales and streaming data is not always real time. Some platforms report faster than others, and some earnings can arrive later because of processing cycles, adjustments, territory rules, or platform reporting schedules.

Use the reports as a practical guide to understand which releases are generating activity, but remember that numbers may update as stores send new statements or corrections.

The Free plan has no annual fee. Premium and Unlimited are yearly paid plans, and checkout may show one-time or recurring billing options depending on what is available for your account and country.

If you do not renew a paid plan, your account can move back to Free plan limits. Existing live releases can remain available as long as the account and releases continue to meet SpaceMedia and store requirements, but paid-plan features may no longer apply.

Before upgrading, compare the artist limits, distribution speed, royalty share, support level, and Content ID availability on the pricing page.

Payments are generally final once a plan or service has been purchased, especially when account features, distribution access, or delivery work has already started. Before paying, review the plan details carefully and make sure it matches what you need.

If something went wrong with a payment or you believe you were charged incorrectly, open a support ticket from your account and include the order details. SpaceMedia will review the case according to the applicable terms and the status of the service.

For more information about purchases, subscriptions, refunds, and account responsibilities, read the Terms of Service.

Customer payments for plan upgrades are currently supported by card and PayPal where available at checkout. The payment options you see can depend on your country, currency, account status, and the billing option selected.

Artist payouts are handled separately from checkout payments. To receive earnings, save your payout or bank details in your account and make sure the information is accurate before requesting a withdrawal.

If a payment fails, check that your billing details are correct, your card or PayPal account is active, and your bank is allowing the transaction. You can try again from your account when the issue is resolved.

You keep the copyright and ownership of your music. SpaceMedia does not become the owner of your songs or recordings when you distribute through the platform.

By submitting a release, you confirm that you have the rights needed for distribution and you give SpaceMedia the permission needed to deliver, manage, monetize, and maintain that release on supported platforms. This permission is limited to what is needed to provide the distribution service.

You should keep records that show your rights, such as split sheets, licenses, producer agreements, beat licenses, cover-song permissions, sample clearances, or written approvals from collaborators.

Cover songs may require a mechanical license or other permission before distribution. Requirements vary by country, platform, territory, and how the cover will be used.

Do not assume a cover song is automatically cleared just because you recorded it yourself. The original composition is still protected, and some stores or territories may require proof of permission before accepting the release.

SpaceMedia does not provide legal advice or automatically clear cover songs for you. If you are unsure, get the proper license or advice from a qualified rights professional before submitting the release.

If someone uses your music without permission, collect clear evidence first. Save store links, video links, screenshots, dates, artist names, release titles, UPCs, ISRCs, and any proof showing that you own or control the music.

Many platforms have their own copyright complaint or takedown process, and in many cases the complaint must come directly from the rights holder. If the issue involves a release distributed through SpaceMedia, open a support ticket from your account with the evidence so the team can review what applies.

Do not make false copyright claims or submit takedown requests for music you do not control. Incorrect claims can create disputes and may affect your account standing.

If there is a credible dispute about ownership, authorization, or rights, SpaceMedia may ask the involved account holder for documentation. This can include licenses, agreements, written approvals, split sheets, copyright records, or other proof that the release was submitted properly.

While a dispute is being reviewed, affected releases or earnings may be paused, delayed, restricted, or removed if needed to reduce risk for artists, stores, and rights holders. Stores may also take their own action under their policies.

To avoid disputes, only upload music you are allowed to distribute and keep clear records with collaborators, producers, beat makers, labels, and featured artists before release.

In many countries, copyright exists automatically when you create an original song or recording. Formal registration is usually not required just to distribute music.

Registration can still be useful in some countries because it may help prove ownership, support legal claims, or make certain royalty and enforcement processes easier. The best option depends on your country, rights situation, and long-term plans.

SpaceMedia cannot provide legal advice. If you need legal certainty, speak with a qualified copyright professional in your country before releasing the music.

Stores and platforms report royalties to SpaceMedia after streams, downloads, or other monetized uses are processed. SpaceMedia then adds eligible earnings to your account based on the reports received and your plan's royalty share.

Free users currently keep 90% of reported earnings. Premium and Unlimited users currently keep 100% of reported earnings. Earnings may still be affected by platform deductions, taxes, banking fees, currency conversion, adjustments, or invalid activity decisions made before or during reporting.

You can request a payout after your available balance reaches 25 EUR and your payout details are saved in your account.

Only use samples if you have the required permissions from the rights holders. A sample can involve both the original sound recording and the underlying composition, so one permission may not be enough.

This also applies to loops, acapellas, film or game audio, social media clips, vocals, remixes, and any recognizable part of someone else's work. Buying a beat or downloading a sample pack does not always mean you have unlimited distribution rights.

If you cannot prove that a sample is cleared for commercial distribution, do not submit the release until the rights are confirmed.

For cover songs, you may need a mechanical license or permission from the publisher or rights holder. For samples, you usually need permission for both the sound recording and the composition unless the material is clearly licensed for your intended use.

Licenses should match how and where you plan to release the music. Check whether the permission covers streaming, downloads, social platforms, video use, monetization, worldwide territories, and the full length of time you need.

Keep written proof of every license or permission. SpaceMedia or a store may ask for documentation if a rights question appears after submission.

Content ID helps identify eligible uses of your music on supported video and social platforms. When your music is matched in a video, the platform may allow monetization, tracking, or other actions depending on its rules and your eligibility.

Content ID is currently included with the Premium and Unlimited plans, and it is not included with the Free plan. Not every track is eligible. Music with uncleared samples, non-exclusive beats, public-domain recordings used by many people, royalty-free loops, or material you do not fully control may be rejected or cause disputes.

Only submit music for Content ID when you control the rights needed to claim it. Incorrect claims can affect other creators and may lead to account or release restrictions.

If a platform flags unusual streaming activity, misleading metadata, rights issues, artificial promotion, or other policy concerns, the affected release or earnings may be reviewed, delayed, adjusted, restricted, or removed.

Examples of risky activity include buying fake streams, using bots, joining stream-exchange schemes, uploading music you do not control, using misleading artist names, or trying to manipulate charts and algorithms. These actions can harm your account and may cause stores to withhold royalties.

Use honest promotion and follow platform rules. For more detail, read the Anti-Fraud Policy and the Terms of Service.

SpaceMedia is primarily a music distribution platform. Standard distribution does not include guaranteed promotion, playlist placement, influencer campaigns, chart results, or a fixed number of streams.

What SpaceMedia can help with is making your music available through supported platforms so you can promote it properly. Once your release is delivered, you can use your own social channels, fan community, video content, press outreach, and official artist tools from platforms that offer them.

Be careful with services that promise guaranteed streams or playlist results. Low-quality promotion can create artificial activity and may put your release or earnings at risk.

Start before release day. Prepare short videos, artwork, captions, behind-the-scenes content, a release schedule, and a simple link strategy so fans know where to listen when the music goes live.

Use official artist tools where platforms provide them, such as artist profiles, bio updates, playlist pitching options, canvas or video features, and profile links. Keep your artist name, image, and messaging consistent across platforms.

After release, continue posting useful content instead of only repeating the same link. Live clips, lyric moments, production notes, fan reactions, acoustic versions, and story-based posts often give listeners more reasons to care.

SpaceMedia does not guarantee influencer campaigns, editorial playlists, algorithmic playlist results, or paid playlist placements. Playlist and influencer decisions are controlled by third parties, and honest promotion should never rely on fake or forced activity.

You can still pitch your music through official artist tools, reach out to curators who accept submissions, build relationships with creators, and share music with communities that fit your style. Keep messages short, respectful, and relevant to the person you are contacting.

Avoid anyone promising guaranteed streams, guaranteed charting, or paid bot traffic. Those methods can lead to removed streams, withheld royalties, or store penalties.

Yes. You can distribute collaborations through SpaceMedia as long as all artists and rights holders have agreed to the release. Add featured artists, primary artists, remixers, producers, and credits accurately when creating the release.

Before submitting, agree on splits, permissions, artwork approval, release date, artist names, and who is responsible for managing the release. Written agreements are helpful because they reduce confusion after the music is live.

If a collaborator later disputes the release, SpaceMedia or the stores may ask for proof that you had permission to distribute it.

Use social media to tell the story around the track, not only to post the streaming link. Share short clips, lyric sections, studio moments, live versions, artwork reveals, countdowns, and posts explaining what inspired the song.

Make it easy for listeners to act. Put the release link in your bio, pin the most important post, use clear captions, and post platform-friendly clips for TikTok, Instagram, YouTube Shorts, Facebook, and other channels where your audience spends time.

Consistency matters more than one large post. A natural mix of music clips, personality, process, and direct release reminders usually works better than repeating the same promotional message every day.

Your SpaceMedia account includes available reporting for earnings and performance information received from stores and platforms. These reports can help you understand which releases are generating activity and where your audience may be responding.

Analytics are not always real time and may not include every detail from every platform. Different services report different information on different schedules, so use the data as a guide rather than an instant full picture.

For deeper marketing activity, combine SpaceMedia reports with the official artist dashboards, social analytics, and advertising tools offered directly by the platforms you use.

SpaceMedia may highlight artists or releases from time to time, but features are not guaranteed and are not part of a paid placement promise. Selection can depend on timing, release quality, campaign fit, and editorial availability.

The best way to improve your chances is to submit complete, accurate releases with strong artwork, clear artist branding, and enough time before release day. A professional-looking release is easier to present than one that still needs corrections.

Even if a feature is not available, you can still build momentum through your own channels, short-form content, official platform tools, and consistent fan communication.

Know who the music is for, prepare your release assets early, and make a simple plan before the song goes live. Good artwork, consistent artist profiles, short videos, clean links, and clear captions make it easier for people to listen and share.

• Submit the release early enough for store processing.
• Use the same artist name and branding everywhere.
• Pitch through official platform tools where available.
• Post different types of content instead of repeating one link.
• Track what works and keep improving the next release.

Avoid fake streams, paid bot traffic, misleading ads, and playlist schemes. Real listeners and steady promotion are safer for your catalog and long-term earnings.

No. SpaceMedia cannot guarantee playlist placements, influencer posts, chart results, editorial support, social virality, or a specific number of streams. These results depend on listener behavior, platform decisions, campaign quality, timing, and many factors outside any distributor's control.

Be careful with anyone who promises guaranteed streams or paid playlist results. Those offers often rely on artificial activity, which can cause removed streams, withheld royalties, takedowns, or account restrictions.

The safest approach is to combine proper distribution with honest promotion: strong release preparation, consistent content, official artist tools, audience building, and realistic campaign goals.